STRATEGIC PLANNING

Our design team’s experience encapsulates the many facets of a retail, hospitality or a mixed-use development.

In addition to our design expertise, we have a comprehensive understanding of leasing requirements, tenancy mix, tenancy design, commercialisation, retail planning and the tender and construction processes. 

We are experienced in planning analysis and adjacencies, to assist our individual clients in maximising the use of their space.

REPOSITIONING

Drawing on our breadth of experience in creating concept visions for both new and existing developments, we create and deliver reimagined destinations.

When a client identifies the need to reposition an existing asset by undertaking an ambiance upgrade, we understand the need for a return on investment and strive to optimize the visual impact of the interior overlay. 

MALLSCAPE

We are instrumental in ensuring an integrated and holistic design approach to the interior design, from the point of arrival, including commercialisation, experiential graphics, artwork, planting, mall seating, kids play areas, visual mechanising and the many layers that heighten the customer experience and create a visually exciting mall landscape. All are paramount to place making and providing the “wow factor” desired by both our client and the customer.

DESTINATION & CUSTOMER EXPERIENCE

More than ever “experiential retail “is highlighted as a must have in any development. We assist the project team in delivering a unique, immersive and shareable customer experience.

Destinations such as fresh food markets and dining precincts require special focus on the customer journey and prioritize their engagement.

Our strength lies in creating design solutions that embrace the complexity of delivering a successful and relevant retail destination.

CUSTOMER AMENITIES

A key marker of any development delivering a heightened experience includes relevant and personalized amenities that defy customer expectations.

We have numerous examples of successful family lounges and amenities in our portfolio, these include both new build and cosmetic upgrades. These designs demonstrate the importance of customer messaging, graphic overlay and attention to detail from the entry corridors through to the the cubicles.

BESPOKE DETAILING and EMBELLishment

We understand that customer touch points and stimulating their sense are key to the success in any development.

In addition to our conceptual skills at the front end of a project, equally as important is our expertise in providing considered detailing, relevant and fit for purpose finishes selection, custom lighting design elements and sculptural features that address the large volume in many of our projects.